Privacy Policy

Privacy Policy

Effective date: 18 August 2026

Hutchinson Publications respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you.

This policy applies to hutchinsonpublications.com and communications sent by Hutchinson Publications.

1. Who We Are

Hutchinson Publications is an independent Australian publishing business operated by James Hutchinson.

For privacy questions, contact:

Email: [INSERT CONTACT EMAIL]

Location: Sydney, New South Wales, Australia

2. Information We May Collect

Depending on how you use the website, we may collect:

  • Your name and email address
  • Information you provide through contact forms
  • Newsletter and mailing-list subscription details
  • Purchase or transaction information supplied by payment and retail platforms
  • Messages, reviews, competition entries or other information you send us
  • Your IP address, browser type, device type and general location
  • Website activity, including pages viewed, links clicked and referring websites
  • Cookie identifiers and analytics information

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is reasonably necessary for us to respond to you.

3. How We Collect Information

We may collect personal information when you:

  • Subscribe to an email list
  • Download a free resource
  • Contact us through the website or by email
  • Enter a promotion, survey or competition
  • Purchase or enquire about a book, digital product or service
  • Interact with our emails, advertisements or social media pages
  • Browse the website while cookies or analytics tools are active

We may also receive limited information from service providers such as website hosts, email platforms, payment processors, online retailers, analytics providers and advertising platforms.

4. How We Use Your Information

We may use your information to:

  • Respond to enquiries and provide customer support
  • Deliver requested downloads, updates or other content
  • Process and manage purchases
  • Send newsletters, book news, special offers and relevant marketing communications
  • Operate, maintain and improve the website
  • Understand how visitors use the website
  • Measure the performance of content and advertising
  • Detect fraud, misuse or technical problems
  • Maintain business and financial records
  • Meet legal, regulatory or contractual obligations

We will not sell or rent your personal information as a standalone customer list.

5. Email Marketing

If you subscribe to our mailing list or otherwise agree to receive marketing, we may send you information about books, releases, articles, promotions and related products.

Every marketing email will include an unsubscribe option. You can also ask to be removed by contacting us directly.

Unsubscribing from marketing will not prevent us from sending essential transactional or administrative messages relating to a purchase or enquiry.

6. Purchases and Payment Information

Books and other products may be sold through third-party services such as Amazon, Payhip or other retailers and payment providers.

These services process transactions under their own privacy policies and terms. Hutchinson Publications generally does not receive or store complete credit-card or banking details. We may receive limited transaction information, such as your name, email address, product purchased, transaction date and payment status.

You should review the privacy policy of the platform used to complete your purchase.

7. Cookies and Analytics

The website may use cookies and similar technologies to:

  • Remember preferences
  • Keep the website functioning correctly
  • Understand website traffic and visitor behaviour
  • Measure advertising and campaign performance
  • Improve content and user experience

Some cookies may be placed by third-party providers, including website hosting, analytics, embedded media, advertising or social media services.

You can restrict or delete cookies using your browser settings. Blocking some cookies may affect how parts of the website operate.

8. Third-Party Services

We may use third-party providers for:

  • Website hosting and domain services
  • Email marketing
  • Payment processing
  • Online book and product sales
  • Data storage
  • Website analytics
  • Advertising and campaign measurement
  • Social media
  • Forms, downloads and customer communication

These providers may process information in Australia or overseas, including in the United States and other countries where their systems or service providers operate.

Each provider handles information according to its own privacy policy. We encourage you to review those policies before providing personal information through a third-party service.

9. Disclosure of Personal Information

We may disclose relevant personal information to:

  • Contractors and technology providers who help operate the website or business
  • Payment processors and online retailers
  • Email, analytics, advertising and hosting providers
  • Professional advisers such as accountants or legal advisers
  • Government agencies, regulators or law-enforcement authorities when required by law
  • A purchaser or successor if the business is sold or restructured

We limit disclosure to what is reasonably necessary for the relevant purpose.

10. Data Security

We take reasonable steps to protect personal information from loss, misuse, interference and unauthorised access, modification or disclosure.

However, no website, email service or online storage system is completely secure. You provide information online at your own risk.

If we become aware of a serious data breach, we will assess it and take appropriate action, including making notifications where required by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services
  • Maintain customer and business records
  • Meet legal, tax and accounting requirements
  • Resolve disputes
  • Prevent fraud or misuse
  • Enforce agreements

Information that is no longer required may be deleted, anonymised or securely destroyed where practical.

12. Access and Correction

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

We may need to verify your identity before processing a request. In some circumstances, access may be limited or refused where permitted by law. If that happens, we will explain the reason where legally allowed.

13. Deletion and Marketing Requests

You may ask us to:

  • Stop sending marketing communications
  • Correct your personal information
  • Delete information we no longer need to retain
  • Explain how your information has been used or disclosed

Some information may need to be retained for legal, security, accounting or transaction-record purposes.

14. Children’s Privacy

This website and its products are intended for a general adult audience. We do not knowingly collect personal information from children under 16 without appropriate consent.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

15. External Links

The website may contain links to Amazon, social media platforms, retailers and other external websites.

Hutchinson Publications does not control these websites and is not responsible for their privacy practices, security or content. Visiting an external website is subject to that provider’s policies and terms.

16. Privacy Complaints

If you believe we have mishandled your personal information, contact us at:

Email: [INSERT CONTACT EMAIL]

Please include enough information for us to understand and investigate the issue. We will aim to acknowledge and respond to your complaint within a reasonable period.

If your complaint is not resolved, you may be entitled to contact the Office of the Australian Information Commissioner through www.oaic.gov.au.

17. International Visitors

Visitors outside Australia may have additional privacy rights under local laws.

Where applicable, you may have rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights are subject to legal exceptions and depend on the laws that apply to your circumstances.

18. Changes to This Policy

We may update this Privacy Policy when our website, services, technology or legal obligations change.

The latest version will be published on this page with a revised effective date. Continued use of the website after an update means the revised policy will apply to future interactions.

19. Contact Us

For questions, requests or complaints concerning this Privacy Policy, contact:

Hutchinson Publications

Sydney, New South Wales, Australia

Email: hutchinsonpublications@proton.me

Website: hutchinsonpublications.com